Data Protection notice

Introduction

At Buko Nero Cucina Pte. Ltd. (Buko Nero), we prioritise the privacy and security of our customers’ personal data. This Data Protection Notice outlines how we collect, use, disclose, and safeguard personal information in accordance with applicable data protection laws and regulations. By engaging with our services, you agree to the terms outlined in this notice.

Data Collection

Types of Data Collected

Our outlet collects various types of personal data to provide and improve our services.

• Customer Data: We collect personal data such as names, contact details, and payment information when you make a reservation, place an order, or participate in our promotions.
• Employee Data: We collect personal data from our employees including contact details, payroll information, and other data necessary for HR purposes.

Other data collected are:
• Transaction Data: Order details, payment information, and transaction history.
• Website Usage Data: IP addresses, browser type, pages visited, and time spent on the site.
• Marketing Data: Preferences for receiving marketing communications.

Method of Data Collection

We collect data through various methods, including:
• Direct interactions: When you place an order, make a reservation, or sign up for our newsletter.
• Automated technologies: Cookies and similar technologies track website usage and preferences.
• Third-party sources: Data intermediaries, partners, and service providers who share information with us.

Use of Data

We use the collected data for legitimate business purposes, including:
• Providing Services: Processing orders, managing reservations, and delivering customer support.
• Improving Services: Analyzing data to enhance our products, services, and customer experience.
• Marketing: Sending promotional materials and updates, with the option to opt-out at any time.
• Employee Management: Managing payroll, training, and other HR-related activities.
• Legal Compliance: Meeting legal obligations and protecting our rights.

Data Sharing

We do not sell or rent personal data to third parties. However, we may share data with:
• Service Providers: Third-party vendors who assist in operating our business and providing services such as website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users.
• Legal Authorities: When required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

Data Security

We implement stringent security measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
• Encryption of sensitive data.
• Regular security audits and assessments.
• Access controls and authentication protocols.
• Employee training on data protection practices.

Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this notice, or as required by law. Once data is no longer needed, we securely dispose of it.

Data Subject Rights

You have the right to:
• Access your personal data.
• Rectify inaccurate or incomplete data.
• Withdrawal of consent to process your data.

To exercise these rights, please contact us at info@bukonero.com.sg.

Data Intermediaries

Our services may involve data intermediaries, including food delivery entities, that assist in providing our services to you. These data intermediaries are required to adhere to strict data protection standards to ensure the security and confidentiality of your personal data. We only work with intermediaries who demonstrate a commitment to data protection and privacy in line with our own policies and legal requirements.

Children’s Privacy

Our services are not intended for your children under 13 years of age. We do not knowingly collect personal data from children. If we become aware of such data being collected, please refer to Data Subject Rights above.

Notice Updates

We may update this Data Protection Notice periodically to reflect changes in our practices or legal requirements. The latest version will be posted on our website, and we encourage you to review it regularly.

Contact Information

For any questions or concerns regarding this Data Protection Notice, please contact us at:
Buko Nero
126 Tanjong Pagar Road Singapore 088534
info@bukonero.com.sg
(65) 63246225

Thank you for trusting Buko Nero with your personal data. We are committed to ensuring its protection and your privacy.

Effective Date
1-1-2025